Empowering families to engage in their child's education

Parents or guardians who were issued a login or activation code can access ParentVUE through a browser, or by downloading the mobile app.

Users accessing ParentVUE from a browser should navigate to www.sdlancaster.org and then click on the ParentVUE icon, located in the upper right hand corner of every page.

Users can also navigate to the app store on any Android or iOS device and download the ParentVUE application.

Parents or guardians who have not activated their ParentVUE account will be issued an activation code, a seven (7) character combination of letters and/or numbers.  Below are instructions on how to use the activation code to activate your ParentVUE account.

Internet Browser (Chrome, Safari, etc.)

1. Navigate to sdlancaster.org.
2. Click on the ParentVUE icon, located in the upper right hand corner.

3. From the ParentVUE and StudentVUE Access page, select “I am a parent”.
4. At the login screen, click on “More Options” to view the icon that says “Activate Account”.
5. Step 1 of 3 is reviewing the Privacy Statement.
6. Step 2 of 3 is verifying the information stored in our student information system. The First and Last Name must match exactly with what is in our student information system. The activation key can be entered in upper or lower case.

If you receive an error message that the activation key cannot be found, and you’ve verified it was typed correctly, then most likely the name you are typing does not match what is in the student information system.  In this case, you should contact your child’s school and ask to verify the spelling of your name and the activation key.

7. Upon successful completion of the information in step 3, you will then be prompted to create a username, password and enter an e-mail address.

Mobile App

1. After downloading and launching the ParentVUE application, you will first be prompted to allow the application to send you push notifications. Choose your preferred option.
2. Next, follow the instructions on the screen to swipe left to search for a school district.
3. You can either allow ParentVUE to use your location, or you can bypass location services and enter a Zip Code of 17062.
4. Select School District of Lancaster from the list.
5. A prompt will appear asking if you have an activation key. Choose Yes.
6. Step 1 of 3 is reviewing the Privacy Statement.
7. Step 2 of 3 is verifying the information stored in our student information system. The First and Last Name must match exactly with what is in our student information system. The activation key can be entered in upper or lower case.

If you receive an error message that the activation key cannot be found, and you’ve verified it was typed correctly, then most likely the name you are typing does not match what is in the student information system.  In this case, you should contact your child’s school and ask to verify the spelling of your name and the activation key.

8. Upon successful completion of the information in step 3, you will then be prompted to create a username, password and enter an e-mail address.

Parents or guardians who have activated their ParentVUE account but have forgotten their password can have it reset one of two ways.

Option 1

1. From the ParentVUE login screen, select the option for “Forgot Password”.
2. You’ll be prompted to enter the ParentVUE username or e-mail address.
3. If the username and/or e-mail matches what is in the student information system, an e-mail will be sent.
4. If an e-mail is not received within 30 minutes, contact your child’s school and make sure to verify the username and e-mail on record.

Option 2

1. Parents and guardians can always contact their child’s school, and after verification, can have the password reset.

Browser (Chrome, Safari, Firefox, etc.)

Mobile App

Below are instructions on how parents or guardians can submit absences through ParentVUE, which can be done from a browser or the mobile app.

1. After logging into ParentVUE, click on the “Report Absence” button for the child in which you want to report an absence.

2. A window will appear asking for information regarding the absence. Any applicable doctor’s notes or other documentation can be uploaded at this time.

1. After completion of the form, choose Save.
2. The absence will be routed to your child’s school for review. Note that school staff may adjust the type of absence requested.  For example, if a reason of “doctor’s excuse” was submitted, but no doctor’s note was uploaded, the absence code will be changed.

Synergy Mail provides the ability for teachers, staff, students and parents/guardians to communicate in a secure way.

• All communications are documented in the student information system, called Synergy
• Parents/guardians/students can only communicate with staff in their building(s)
• When an e-mail is sent, the recipient will receive an e-mail notification that they have a message. A link will appear in the e-mail. Parent/guardians and students have to log into ParentVUE or StudentVUE to reply to messages.
• Users can also use the mobile apps.

Learn more about how to access and use Synergy Mail at the link below.

Synergy Mail

ParentVUE has the ability to send Push Notification alerts. Click the image for a short video on how to enable push notifications.

MORE INFO

StudentVUE has the ability to send Push Notification alerts. Click the image for a short video on how to enable push notifications.

MORE INFO